Infrastructure
Initialised.

During your implementation session, we review your services, offers, customer enquiry patterns, and operating workflow. We then map your customer journey, define qualification rules, and finalise the deployment blueprint for all four channels. You’ll leave with a clear implementation roadmap and a simple understanding of how your infrastructure captures, qualifies, and converts enquiries — even when your team is busy or offline.

Your deployment covers the four highest-impact customer contact channels for most SMEs: Website chat, WhatsApp Business, Facebook Messenger, and Instagram DMs. Each channel is aligned to the same messaging, qualification logic, and routing rules — so customers get a consistent experience no matter where they contact you.

After 30 days, your infrastructure is fully deployed and handed over to you — with no compulsory monthly fees. You’ll have complete operational control of your 4-channel system, plus documentation and training so you can maintain and evolve it internally. Your category exclusivity status remains enforced within your territory, preventing competitor deployments in the same vertical.

Yes. The Self-Managed Pilot is built for SME operators — no technical background required. You’ll receive a clear dashboard, simple update process, and a maintenance rhythm most businesses complete in 15–20 minutes per week. If you later prefer hands-off management, you can activate optional support at any time.

Absolutely. Your infrastructure is owned outright, so support is optional — not required. If you want ongoing optimisation, performance reviews, or strategic alignment as you grow, you can add Standard Support (£295/mo) or Enhanced Support (£495/mo) at any time after completion. Many SMEs start self-managed, then activate support once growth volume increases.