Continuity and control
A governance-first strategic cadence, communications multiplication, and premium resources that help West Midlands SMB teams stay responsive and visible—without increasing admin drag or weakening accountability.
Enhanced Support helps West Midlands SMBs keep communications, visibility, and positioning consistent—so trust and authority compound while decision-making remains controlled, reviewable, and aligned to existing business rules. Support exists to operate and govern what you already own — not to silently expand system authority.
Leadership-level strategic intelligence every two weeks with your dedicated Authority Architect—focused on enquiry handling, follow-up control, and commercial reliability that fit real operating constraints.
Includes
Positioning and clarity for growing business operations
Communications multiplication that turns one approved update into a library of channel-ready authority assets—supporting consistency across enquiries, customer touchpoints, and follow-up flows without drifting from core messaging.
Supports
Capacity recovery during busy operating cycles
High communication capacity with 25,000 monthly credits and unlimited sender accounts—suited to growing enquiry volume, service updates, and multi-team customer communications with clear ownership and roles.
Supports
Consistent outreach within clear roles
Enhanced Support helps West Midlands SMBs keep control and authority compounding with monitoring, optimisation, and communications multiplication—designed for real operating environments where accountability, visibility, and follow-through matter.
Compare the support tiers and choose the continuity and strategic cadence that fits your operating environment.
| Feature | Standard Support£295/month | Enhanced Support£495/month |
|---|---|---|
| Strategic Sessions | Monthly Optimisation | Bi-Weekly Strategy |
| Email Credits | 5,000/month | 25,000/month |
| Echo Protocol™ | ||
| Sender Accounts | Limited | Unlimited |
| 100mph Wire™ | Baseline Continuity | Pro Features |
| Support Response | Standard Response Window | Priority Response |
| Early Access to Features | 60 Days Early | |
| Custom Automations | ||
| Security & Maintenance | ||
| Learn More | Get Enhanced |
Continuity, control, and strategic momentum for West Midlands SMBs that need clarity and consistency.
Premium continuity, optimisation, and communications multiplication for compounding business authority
Strategic Continuity
Premium Resources
Enhanced Support
Month-to-month support for businesses that need more strategic oversight, more communications capacity, and tighter operational control.
Supports:
Operational resilience through consistent communications capacity
Supports:
Capacity recovery by reducing repetitive drafting and coordination friction
Includes:
Strategic partnership support comparable to a fractional strategy lead
Month-to-month. Cancel anytime with 30 days notice.
"The bi-weekly strategy sessions changed how we prioritise during busy operating periods. Our Authority Architect keeps everything steady and aligned—then surfaces opportunities we can act on without compromising control. The Echo Protocol supports consistent customer and stakeholder communications without pulling us away from delivery."
Robert Hamilton
Director, multi-site service business
"We upgraded from Standard to Enhanced Support and it improved our ability to communicate consistently across teams. The higher email credit allocation and unlimited senders let departments work within clear roles, and the workflow optimisations reduced administrative drag. The strategy cadence helped us focus on what mattered most during busy periods."
Michelle Patterson
Operations and communications lead
Common questions about our Enhanced Support plan.
Your bi-weekly strategic sessions are leadership-level briefings with your dedicated Authority Architect. These sessions focus on positioning clarity, communications consistency, operational resilience, and accountable prioritisation. Your Architect reviews your visibility and engagement signals, then provides specific next steps that fit your operating context and approval structures.
The Echo Protocol™ is our communications multiplication system designed to support consistency across channels while preserving review and accountability:
1.Source:You publish an approved announcement or update through your 100mph Wire™ Pro hub.
2.Multiplication:The system produces a library of channel-ready variations that keep core messaging consistent and traceable.
3.Distribution:Assets are scheduled and published across multiple channels, each referencing the original hub entry as the source of truth.
This approach prioritises control, alignment, and explainability—so communications stay coherent during busy periods without relying on black-box autonomy.
With 25,000 monthly email credits, you can run multiple business-appropriate communication streams at once. For example:
• Website enquiry follow-up and quote-request progression
• Shared inbox overflow and customer update sequences
• Appointment, callback, and support-request communications
• Operational reminders and internal handover notices
• Targeted stakeholder updates from different teams using distinct sender identities
Volumes vary by business and cycle—but the key benefit is removing platform limits while keeping sender ownership and accountability clear.
Enhanced Support works seamlessly with our Starter and Growth Pilot foundations, and you can purchase it as a standalone service if you already have a workflow and authority stack in place. During onboarding, your Authority Architect will assess what you’re currently running to establish a baseline and identify high-leverage optimisation and amplification opportunities—within your existing judgement and approval structures.
If you don't yet have an authority system, pairing Enhanced Support with our Starter Pilot or Growth Pilot can help establish the foundation first.
Your dedicated Authority Architect will be assigned based on your sector and strategic needs. All Authority Architects have extensive experience in positioning, authority compounding, and practical operational planning. You'll maintain the same Architect for consistency throughout your partnership, and they may bring in specialists when needed for specific objectives.
You’ll receive a formal introduction email with your Architect's background, expertise, and contact information after activation.
Enhanced Support operates on a month-to-month basis with no long-term commitment required. You can cancel at any time with 30 days notice.
Partner with our Authority Architects to keep communications, visibility, and trust signals consistent—while your team retains control, accountability, and professional judgement.
No contracts or long-term commitments. Cancel anytime with 30 days notice.