🛡️What’s included:
- •Monthly communication capacity:Controlled usage capacity inside your installed scope for delegate follow-up, registration updates, sponsor communications, exhibitor handling, venue coordination, borough and partner confirmations, document chasing, VIP updates, and event-related communications — helping reduce tool sprawl, inbox dependence, and ad-hoc workarounds while keeping handling more consistent, visible, and appropriate for London stakeholder environments.
- •Service risk & external signal monitoring:Early detection of issues that can affect registration handling, response consistency, workflow stability, venue coordination, sponsor confidence, exhibitor continuity, and stakeholder trust during live and pre-event cycles — with clear escalation routes, human oversight, and no silent increase in system authority.
- •Controlled optimisation:Measured refinement of installed workflows and message logic to keep follow-up clear, role-appropriate, and operationally usable across agencies, venues, sponsors, borough partners, destination stakeholders, hospitality teams, and international clients — with named owners, review steps, and traceable changes inside the boundaries already deployed.
- •System health monitoring:Continuous oversight to support reliable operation across registrations, handovers, stakeholder updates, sponsor follow-through, exhibitor communications, venue dependencies, and repeatable admin tasks — prioritising permissions, boundaries, rollback readiness, and predictable behaviour rather than black-box automation.
📈Indicators to track:
Benchmarks vary by event format, stakeholder mix, borough requirements, venue dependencies, sponsor expectations, exhibitor systems, transport-sensitive sequencing, handover quality, channel mix, data boundaries, and operating model. Support exists to operate and govern what you already own — not to silently expand system authority — so indicators should be agreed internally, reviewed with clear owners, and kept inside installed scope.
Monthly investmentOptional support after protocol ownership. UK pricing shown.
£295/mo
— Operations lead
Support levels
Standard support
- Communication capacity within installed scope
- Controlled optimisation
- No scope expansion
- £295/month(YOU ARE HERE)
Enhanced support
- Greater operating capacity
- More frequent optimisation review
- Priority oversight within installed scope
- Upgrade to Enhanced
Limited capacity
To preserve delivery quality, predictable behaviour, and clear oversight, we cap each region at 10 active support clients. Currently, 7 slots are filled. Support operates installed infrastructure only; if you need expanded capacity, additional processes, new channels, new telephone protocols, or broader authority, that requires a new Protocol deployment.