Oops! Sorry!!


This site doesn't support Internet Explorer. Please use a modern browser like Chrome, Firefox or Edge.

Standard Support Activated | 100mph Media

Standard Support
Successfully Activated

Your Standard Support Plan is now active. Our team will help you operate, monitor, and refine the installed workflow infrastructure your London events organisation already owns — supporting controlled coordination across venues, suppliers, sponsors, borough stakeholders, delegates, VIP guests, exhibitors, and post-event follow-through without quietly expanding system authority or disrupting live delivery.

Support Plan

Standard Support (Monthly)

Optimisation Cycle

Monthly Reviews Active

Status: Support Team onboarding for your London event operation has started.

STANDARD SUPPORT ACTIVE

Standard Support Summary

Your ongoing support and optimisation plan is now live. Here’s how it helps protect continuity, maintain delivery consistency, and reduce coordination leakage across the installed systems and workflows your London events organisation already runs.

STANDARD SUPPORT PLAN

Controlled Optimisation & Maintenance

Monthly Optimisation

Regular performance reviews so your installed workflows stay reliable, visible, and usable across live events, venue coordination, sponsor follow-through, delegate progression, and stakeholder communication.

System Maintenance

Ongoing reliability checks and light-touch updates so your team is not pushed into extra in-house technical work during compressed planning, venue access, supplier, registration, and live delivery windows.

5,000 Monthly Credits

Built-in communication capacity for registrations, updates, reminders, attendee messages, delegate progression, sponsor communication, exhibitor follow-up, and post-event engagement within defined boundaries and approvals.

Technical Support

Practical assistance that keeps your installed workflow and information system dependable for organisers, operations leads, venues, delegates, partners, exhibitors, sponsors, and client-facing teams.

Monthly Support Plan

£295 /month

Billing Cycle

Month-to-Month

Support Timeline

Today

Standard Support Activated

Onboarding begins and your account is queued for an initial reliability and governance review across the installed event workflows you already own.

2-3 Days

System Assessment

Initial review of your current setup, stakeholder handovers, venue coordination, and key attendee-facing touchpoints.

7 Days

Communication Credits Activation

Your 5,000 monthly communication credits are ready to use for operational messaging, attendee updates, sponsor coordination, and enquiry handling.

30 Days

First Optimisation Review

Your first monthly review with practical recommendations for stability, stakeholder alignment, delivery visibility, and reduced coordination drag.

Support Resource Library

While your Support Team prepares your first optimisation review, use these resources to find practical improvements that reduce friction for busy London events teams operating across venues, boroughs, sponsors, and partner networks.

01

System Optimisation Guide

See how controlled automation can support continuity and reduce coordination drag. This guide highlights where small changes can improve handovers, reduce visible errors, and strengthen consistency across complex London event delivery environments.

GUIDE: System Optimisation
02

Enquiry Triage Strategy

Learn how your system can triage and structure inbound attendee, delegate, exhibitor, sponsor, VIP, venue, and partner enquiries in the background, so staff time stays focused on priority cases and clear next steps rather than chasing missing details across fragmented channels.

GUIDE: Enquiry Readiness
03

Stakeholder Communications

Make the most of your 5,000 monthly communication credits with a simple, repeatable process to keep delegates, sponsors, venues, speakers, exhibitors, VIP guests, borough stakeholders, and partners informed while reducing missed handovers and supporting follow-through with review points and clear owners.

GUIDE: Communication Playbook
Support Active: Optimisation in Progress

Standard Support Roadmap

Your first 30 days of activation, protection, and monthly review setup — kept practical for London events teams, with clear boundaries, approval visibility, and human oversight.

01 Days 1-5: Foundation Planning

  • Support Specialist assignment & practical needs review for your London event delivery environment.
  • Scope boundaries aligned to your installed workflows, approval paths, live operational responsibilities, venue protocols, and existing stakeholder touchpoints.
  • Core information collection kept lean and practical, with clear owners, approvals, escalation points, and reviewable operating boundaries.
  • Status INITIALIZING

02 Days 6-14: Operational Activation

  • Installed workflow checks and configuration support with permissions, approval visibility, and predictable behaviour across your event operations.
  • 5,000 monthly communication credits activation and basic sending checks for updates, reminders, delegate communication, sponsor follow-through, and event operations messaging.
  • Initial content testing and refinement for everyday enquiries, registrations, attendee updates, exhibitor questions, and routine follow-up — with human oversight.
  • Status Coming Soon

03 Day 30: Support Handover

  • Complete workflow performance check and stability review to reduce continuity risk across future London events, delivery cycles, and stakeholder relationships.
  • Simple dashboard walkthrough with clear responsibilities, escalation paths, approval points, and visibility across installed processes.
  • Scheduling your ongoing monthly optimisation review with traceable notes, agreed actions, and boundaries that preserve human-led judgement.
  • Time Required ~30 mins (Training)
Ongoing Support

🛡️ Standard Support Benefits

  • 🔍 Monthly Optimisation Reviews
    Regular check-ins so your installed workflows keep supporting staff capacity, stakeholder alignment, and consistent event handling across complex London delivery conditions.
  • 🔄 Content Refreshes
    Ongoing updates so information stays current for delegates, sponsors, venues, partners, exhibitors, and staff — within agreed boundaries.
  • 📨 5,000 Monthly Communication Credits
    Built-in communication capacity that can reduce tool sprawl for event teams managing multiple touchpoints across venues, boroughs, suppliers, and audiences.

Standard Support FAQ

Answers to common questions from London events teams using Standard Support.

What is included in the monthly optimisation review?

Each month we review how your installed workflow and information system is performing across event delivery, stakeholder coordination, attendee communications, sponsor follow-through, exhibitor handling, venue coordination, and post-event progression. We look at key indicators, identify bottlenecks, and tune settings or messaging to keep everything stable and consistent. You’ll receive a clear summary in plain English plus practical recommendations. Support exists to operate and govern what you already own — not to silently expand system authority.

How do the 5,000 monthly communication credits work?

Your Standard Support plan includes 5,000 communication credits every month that refresh at the start of each billing cycle. You can use them for reminders, attendee updates, delegate progression, sponsor communication, exhibitor follow-up, enquiry follow-through, support messages, and simple operational communications without relying on extra email software. You also get basic templates, deliverability monitoring, and straightforward analytics, which can reduce tool sprawl for event organisations managing repeated interactions.

What kind of technical support is included?

Standard Support includes ongoing technical help for the systems you already have in place. We handle troubleshooting, minor adjustments, and day-to-day maintenance so your team doesn’t have to carry the full load during planning and live delivery windows. You can contact us through your dedicated support channel, and we typically respond within 1–2 business days. The focus is simple: keep your workflow and information system reliable, stable, and useful for organisers, delegates, partners, sponsors, venues, and staff.

Can I upgrade to Enhanced Support later?

Yes. You can move from Standard Support (£295/month) to Enhanced Support (£495/month) whenever you’re ready. Enhanced Support adds bi-weekly review sessions, 25,000 monthly communication credits, and additional service improvement support. Many teams start with Standard Support to stabilise continuity and coordination first, then upgrade once they want a faster cadence of review and refinement. Just contact your support team when you’d like to upgrade.

What if I need help between monthly reviews?

You don’t have to wait for the monthly optimisation review. If something isn’t working as expected or you have a question, you can contact us at any time through your support channel. We’ll respond within 1–2 business days and help you restore stability and clarity. For urgent issues, simply mark your request as “Urgent” so we can prioritise it.

STANDARD SUPPORT ACTIVATED

Optimisation & Support Initiated.

Your Standard Support plan is now active . You’ve secured ongoing continuity, monthly review discipline, and light-touch maintenance for the workflow and information system your London events organisation already depends on.

Note: Your first monthly optimisation review will be scheduled within 30 days. Your 5,000 communication credits and 100mph Wire™ access will typically be ready within 7–10 days.

Support Plan

Standard Support

Monthly Credits

5,000

Support Status

Active

Your 5,000 monthly communication credits will be available within 7 days.
Your first optimisation review will be scheduled within 30 days.