Monthly continuity support
Lightweight, done-with-you continuity for West Midlands events services organisations: ongoing optimisation, hands-on support, and built-in email capacity so your event delivery systems stay reliable and steadily improve without your team having to babysit fragmented tools, live timelines, and stakeholder follow-through.
Standard Support gives West Midlands events teams essential maintenance, optimisation, and oversight to keep registrations, delegate follow-up, handovers, supplier coordination, and core delivery workflows steady, visible, and controlled as event complexity increases. Support exists to operate and govern what you already own — not to silently expand system authority.
Regular performance reviews and careful tuning so your registration journeys, stakeholder follow-up, sponsor communications, callbacks, and delivery checkpoints stay stable, responsive, and professionally run — without needing a dedicated internal ops specialist to hold everything together during busy event cycles.
Includes
Clear snapshots & prioritised improvement recommendations
5,000 monthly email credits to support registration confirmations, delegate progression updates, exhibitor reminders, sponsor communications, onboarding messages, and event notices from your own brand and domain — without extra tools or surprise bills.
Saves you
Typically replaces £50–£100/month in separate email software
Ongoing technical assistance and light-touch maintenance so your registration, communications, and delivery journeys remain reliable, secure, and up-to-date — without your team getting stuck in support requests, settings screens, and platform admin during live event periods.
Response time
Typical response within 1–2 business days for standard requests
Standard Support is built for busy events teams that need operations to stay healthy, monitored, and steadily improving each month — supporting coordination, stakeholder confidence, and delivery resilience without expanding beyond installed scope.
Select the continuity and optimisation level that fits your team size, delivery complexity, and monthly budget.
Essential maintenance, monitoring, and optimisation for delivery reliability — ideal for events organisations that want everything kept steady and improving.
£295/month
No setup fee or long-term contract — practical, month-to-month continuity with 30 days notice to change or cancel
Strategic continuity and amplification for events organisations that want more consistency across registrations, communications, and multi-stakeholder operations — while keeping control, permissions, and oversight.
£495/month
Includes all Standard Support features plus strategic acceleration and additional amplification capacity
Need a plan fit?Our Support plans sit on top of your existing operating system as a continuity and optimisation layer, and can also be purchased alongside a new Starter Pilot or Growth Pilot package.
Contact us for a practical recommendation based on your team size, current systems, delegate volume, stakeholder complexity, supplier coordination pressure, and delivery priorities.
Where risk warrants it, actions remain approval-gated so you can review the exact parameters before anything runs.
Questions we hear from West Midlands events services organisations about Standard and Enhanced Support.
Our monthly optimisation is a continuity and improvement cycle for your operating system. We review performance data, spot friction points, and make targeted adjustments to keep everything healthy, stable, and professionally run. You’ll receive a clear monthly summary of what we monitored, what we changed, and what we recommend next, plus the option to book a 30-minute review call to walk through the results with operations, programme, or leadership.
Your Standard Support plan includes 5,000 monthly email credits that refresh at the start of each billing cycle. You can use these credits for registration follow-up, delegate progression updates, onboarding sequences, exhibitor reminders, and event communications — all from your own brand and domain. The system includes basic templates, deliverability oversight, and analytics. Many events teams find 5,000 credits sufficient for regular communications. If you need more sending capacity or run multiple brands, programmes, or event series, our Enhanced Support plan includes 25,000 credits with unlimited sender accounts.
Enhanced Support (£495/month) is designed for organisations that want to move beyond “keep it stable” and strengthen consistency across registrations, communications, and multi-stakeholder operations — while keeping control, permissions, and oversight.
1.Operational sessions:Bi-weekly sessions (vs. monthly reviews) so we can respond faster to what the data is showing.
2.Communication capacity:25,000 monthly email credits with unlimited senders (vs. 5,000 credits) — ideal for multi-event, venue, or partner-led teams.
3.Content multiplication:Full Echo Protocol™ content multiplication layer to amplify key assets across more channels.
4.Early access:60-day priority access to new features and improvements.
5.Advanced hub:100mph Wire™ Pro with more sophisticated authority and announcements hub capabilities.
Standard Support focuses on operational reliability and steady improvement. Enhanced Support adds more cadence, more capacity, and a stronger amplification layer for organisations that need faster operational alignment without losing control.
No. You can activate our Support plans as a standalone continuity layer if you already have an operating system or AI-powered setup in place. While Support is built to work seamlessly with our Starter and Growth Pilot packages, we can usually plug into existing infrastructure. During onboarding, we’ll review your current setup and advise how Support can maintain, optimise, and gradually amplify what you already have. If you don’t yet have a stable foundation, we’ll typically recommend starting with a Pilot to establish core infrastructure first, then layering Support on top.
Both our Standard and Enhanced Support plans are month-to-month with no long-term lock-in. You can cancel at any time with 30 days notice. Many organisations keep Support running as an ongoing reliability and resilience layer, but you stay in control of the level of continuity you want at each stage.
Yes. You can upgrade from Standard to Enhanced Support at any time, with the new rate and benefits starting from your next billing cycle. Downgrades from Enhanced to Standard are also possible with 30 days notice. Many events teams begin with Standard Support to stabilise delivery operations, then move up to Enhanced once they’re ready for more cadence, more communication capacity, and structured amplification.
Anchor integrity + link resolution: permission is explicitly granted to add or correct IDs, and only IDs, so internal links always resolve without changing structure, layout, or section order. If any internal anchor cannot be resolved under those constraints, output must be treated as INVALID — Anchor integrity failure.
"Standard Support gives our registrations and delivery teams real confidence. We run busy periods where small issues can quickly become missed follow-up, confused delegates, or supplier friction. Knowing the system is monitored and tuned each month keeps things steady. The included email credits also help us keep attendees informed from our own domain without adding another tool to manage."
Amina R.
Operations Lead, regional events services team
"We started with Standard Support to stabilise our registration flow and delivery handovers, then upgraded to Enhanced once we saw the value of more cadence. The bi-weekly sessions keep priorities clear, and the Echo Protocol layer helps us repurpose key content without adding admin load. It’s a practical way to improve consistency across stakeholders while keeping oversight."
Mohammed K.
Operations Director, growing events and exhibitions provider
Your operating system is a business asset — it needs continuity, monitoring, and steady optimisation, not one-off projects. Choose the Support plan that fits your organisation’s delivery reliability and coordination needs, without adding hiring overhead.
No contracts or long-term commitments. Adjust, upgrade or cancel with 30 days notice as your event calendar evolves.