🛡️Support features
- •25,000 monthly communication credits:Controlled capacity for property enquiry handling, deal progression, viewing coordination, investor follow-up, leasing updates, reminders, and stakeholder communication across installed channels. This supports consistent transaction movement without forcing your team to manually chase every next step across fast-moving London property workflows.
- •Bi-monthly operational visibility:Scheduled review points to keep handling standards, workflow status, and live priorities visible across listings, viewings, offers, leasing activity, acquisitions, disposals, and portfolio movement. Support operates installed infrastructure only, so any expansion beyond current scope requires a new Protocol deployment.
- •Within-scope optimisation:Minor parameter refinements, exception handling, and governed adjustments inside the infrastructure already installed. This is operational sustainment, not new architecture, new channels, or silent scope expansion across your property workflows, investor handling, brokerage coordination, or portfolio operations.
- •Human oversight & approvals:Support exists to operate and govern what you already own — not to silently expand system authority. We don’t allow AI to execute sensitive actions unseen. Where risk warrants it, actions are approval-gated so you can review the exact parameters before anything runs.
- •System health, exception review & link resolution:Monitoring across installed workflows helps reduce missed enquiries, deal drift, stakeholder misalignment, and handover confusion during busy periods. Human oversight remains intentional, and anything implying a larger authority footprint is escalated for re-scope.
📊Impact areas
These are operational examples, not guarantees. Results depend on installed scope, team inputs, workflow design, deal complexity, stakeholder responsiveness, property lifecycle stage, and human-defined permissions.
Monthly investmentOptional post-install support for operating installed infrastructure within existing scope. Expansion of channels, process count, telephone protocols, or workflow authority requires a new Protocol.
£495/moLondon real estate support tier
— Managing director & portfolio operations lead
Support tiers
Operations Assist™
- 5,000 monthly credits
- Quarterly visibility cadence
- £295/monthOperate installed scope with lighter monthly capacity
Operations Catalyst™
- 25,000credits
- Bi-monthlycadence
- £495/monthGoverned operation within installed scopeCurrent tier
Managed capacity
To protect handling quality, approval discipline, and operational clarity, Catalyst onboarding is limited. Support is intentionally governed rather than hands-off, and requests that expand channels, process count, telephone protocols, or authority boundaries are redirected into a new Protocol.