Monthly support
Lightweight, done-with-you continuity for North West real estate operators: ongoing optimisation, hands-on support, and structured communications capacity so property enquiries, investor interest, offer handling, transaction coordination, and stakeholder updates stay consistent — with clear boundaries, accountable oversight, and minimal operational disruption.
Standard Support gives real estate groups the essential maintenance, optimisation, and oversight to keep deal flow, stakeholder follow-up, and transaction communications stable and steadily improving — with clear ownership, traceable changes, and a calm operating rhythm.
Regular review and disciplined tuning so your property workflow layer stays reliable through busy deal periods — without needing an internal automation manager.
Includes
Clear snapshots, prioritised improvements, and a traceable change log
5,000 monthly email credits to support client updates, viewing follow-ups, offer reminders, investor notices, and transaction messages — from your own brand and domain, with deliverability oversight and simple reporting.
Supports
Consistent messaging without expanding your tool stack
Ongoing technical assistance and light-touch maintenance so your workflows remain secure, predictable, and easy to review — without your team getting pulled into settings screens during active property activity.
Response time
Typical response within 1–2 business days for standard requests
Standard Support is built for time-constrained property operators that want their deal handling and workflow layer to stay healthy, monitored, and steadily improving — with clear permissions, accountable decision-making, and a calm operating rhythm that respects director-level judgement.
Select the continuity and optimisation level that fits your team size, property pipeline, regional workload, and monthly budget — with clear oversight, bounded automation, and disciplined operating boundaries.
Essential maintenance, monitoring, and optimisation for your installed property workflow and communications layer — ideal for real estate operators that want reliability, clarity, and steady improvement without increasing operational strain.
No setup fee or long-term contract — practical month-to-month continuity with 30 days notice to change or cancel. £295 billed monthly.
Stronger continuity, clearer prioritisation, and added capacity for property groups that want tighter oversight, smoother stakeholder handovers, and more reliable transaction communications at scale.
Includes all Standard Support features plus a tighter operating rhythm and additional communications capacity. £495 billed monthly.
Not sure which plan fits?Support exists to operate and govern what you already own — not to silently expand system authority. If you need new channels, new process architecture, or a wider authority footprint, that requires a new Protocol deployment.
Contact us for a practical recommendation based on team size, current infrastructure, and operational priorities across deal flow, property operations, portfolio oversight, and stakeholder communications.
Common questions from North West real estate operators about our Standard and Enhanced Support plans.
Our monthly optimisation is a continuity and improvement cycle for your installed property workflow and communications layer. We review operational signals, identify friction points, and apply targeted adjustments to keep everything stable, controlled, and steadily improving. You receive a clear monthly summary of what we monitored, what changed, and what we recommend next — with accountability and traceability. You can also book a 30-minute review call to walk through the findings with your team.
Your Standard Support plan includes 5,000 monthly email credits that refresh at the start of each billing cycle. You can use these for client updates, property enquiry follow-ups, viewing reminders, transaction notices, and controlled sequences — all from your own brand and domain. The system includes basic templates, deliverability oversight, and simple analytics. If you need more sending capacity or run multiple offices or higher-volume campaigns, Enhanced Support includes 25,000 credits with unlimited sender accounts.
Enhanced Support (£495/month) is designed for property teams that want a tighter operating rhythm, clearer priorities, and more capacity during busy deal periods.
1.Prioritisation cadence:Bi-weekly sessions (vs. monthly) to respond faster to what operational signals are showing.
2.Communication capacity:25,000 monthly email credits with unlimited senders (vs. 5,000 credits) — suited to multi-office and higher-volume property teams.
3.Message consistency:Full Echo Protocol™ layer to keep key updates consistent across channels and teams.
4.Early access:60-day priority access to new features and improvements.
5.Updates hub depth:100mph Wire™ Pro with more advanced authority and updates hub capabilities.
Standard Support focuses on operational reliability and steady improvement. Enhanced Support adds tighter cadence and expanded communications capacity for teams that want more control and resilience.
Support operates installed infrastructure only. If you already own an installed workflow layer, Support can maintain, optimise, and govern it within its existing scope. If you need new channels, new process architecture, new telephone protocol creation, or a wider automation authority footprint, that requires a new Protocol deployment first. Human oversight is intentional, and approval gates remain in place where risk warrants.
Yes. Both Standard and Enhanced Support are month-to-month with no long-term lock-in. You can cancel at any time with 30 days notice. Many real estate operators keep Support running as an ongoing stability and oversight layer, but you stay in control of the level of continuity you want at each stage.
Yes. You can upgrade from Standard to Enhanced Support at any time, with the new rate and benefits starting from your next billing cycle. Downgrades from Enhanced to Standard are also possible with 30 days notice. Many property operators begin with Standard Support to stabilise and maintain their workflows, then move up to Enhanced when they need more communications capacity and a tighter operating cadence.
"Standard Support gives us confidence during busy property enquiry periods. We don’t have a large internal operations team, so knowing the system is monitored, adjusted, and documented each month reduces uncertainty. The included email credits help us keep updates and follow-ups consistent without adding tools. It feels calm, controlled, and practical."
Operations lead
Multi-office property business (North West)
"We began with Standard Support to stabilise, then moved to Enhanced as our deal flow and transaction complexity grew. The bi-weekly sessions give us clear, practical priorities, and the messaging layer helps keep client, landlord, tenant, and investor updates consistent. It’s improved our operational readiness without removing human judgement from decisions."
Operations manager
Property investment & asset management group (North West)
Your property workflow and communications layer is an operational asset — it benefits from continuity, monitoring, and steady optimisation, not one-off fixes. Choose the Support plan that fits your team’s operating rhythm and helps protect clarity, responsiveness, and transaction continuity during busy deal periods.
No long-term commitments. Adjust, upgrade, or cancel with 30 days notice as your organisation evolves.