🛡️Support features
- •25,000 monthly communication credits:Controlled capacity for property enquiry handling, deal progression, viewing coordination, investor follow-up, reminders, and stakeholder updates across installed channels. This supports consistent transaction movement without forcing your team to manually chase every next step.
- •Bi-monthly operational visibility:Scheduled review points to keep handling standards, workflow status, and live priorities visible across listings, transactions, and portfolio movement. Support operates installed infrastructure only, so any expansion beyond current scope requires a new Protocol deployment.
- •Within-scope optimisation:Minor parameter refinements, exception handling, and governed adjustments inside the infrastructure already installed. This is operational sustainment, not new architecture, new channels, or silent scope expansion across your property workflows.
- •Human oversight & approvals:Support exists to operate and govern what you already own — not to silently expand system authority. We don’t allow AI to execute sensitive actions unseen. Where risk warrants it, actions are approval-gated so you can review the exact parameters before anything runs.
- •System health, exception review & link resolution:Monitoring across installed workflows helps reduce missed enquiries, deal drift, and handover confusion during busy periods. Human oversight remains intentional, and anything implying a larger authority footprint is escalated for re-scope. Internal link resolution permission is explicitly limited to adding or correcting IDs only where required so in-page navigation always resolves without changing structure, layout, or section order.
📊Impact areas
Property enquiry handling:Clearer control
Deal progression visibility:Stabilised oversight
Administrative fragmentation:Cleaner workflow flow
Primary outcome:Operational continuity
These are operational examples, not guarantees. Results depend on installed scope, team inputs, workflow design, deal complexity, and human-defined permissions.
Monthly investmentOptional post-install support for operating installed infrastructure within existing scope. Expansion of channels, process count, or workflow authority requires a new Protocol.
£495/moWest Midlands real estate support tier
"Operations Catalyst™ keeps our property enquiries, deal movement, and internal workflow handling more consistent without turning the business into a black box. Our directors and operators keep judgement and visibility while the installed system helps reduce admin drag and missed next steps."
— Managing director & portfolio operations lead
Support tiers
Operations Assist™
- 5,000 monthly credits
- Quarterly visibility cadence
- £295/monthOperate installed scope with lighter monthly capacity
Operations Catalyst™
- 25,000credits
- Bi-monthlycadence
- £495/monthGoverned operation within installed scopeCurrent tier
Managed capacity
To protect handling quality, approval discipline, and operational clarity, Catalyst onboarding is limited. Support is intentionally governed rather than hands-off, and requests that expand channels, process count, or authority boundaries are redirected into a new Protocol.