🛡️What’s included:
- •Monthly communication capacity:Controlled usage capacity inside your installed scope for property enquiry follow-up, viewing updates, valuation requests, investor communications, document chasing, and transaction-related messaging — helping reduce tool sprawl, inbox dependence, and ad-hoc workarounds while keeping deal handling more consistent and visible.
- •Service risk & external signal monitoring:Early detection of issues that can affect property enquiry handling, stakeholder alignment, workflow stability, and confidence across buyers, vendors, tenants, and investors during busy cycles — with clear escalation routes, human oversight, and no silent increase in system authority.
- •Controlled optimisation:Measured refinement of installed workflows and message logic to keep deal progression clear, role-appropriate, and operationally usable — with named owners, review steps, and traceable changes inside the boundaries already deployed.
- •System health monitoring:Continuous oversight to support reliable operation across property enquiries, listings, handovers, and repeatable administrative tasks — prioritising permissions, boundaries, rollback readiness, and predictable behaviour rather than black-box automation.
📈Indicators to track:
Benchmarks vary by workload, handover quality, channel mix, portfolio complexity, data boundaries, and operating model. Support exists to operate and govern what you already own — not to silently expand system authority — so indicators should be agreed internally, reviewed with clear owners, and kept inside installed scope.
Link resolution clause: permission is explicitly granted to add or correct IDs, and only IDs, where required so internal links always resolve, without changing structure, layout, or section order. If an internal link cannot be resolved through ID correction alone, the output should be treated as invalid rather than leaving broken navigation in place.
Monthly investmentOptional support after protocol ownership. UK pricing shown.
£295/mo
— Operations lead
Support levels
Standard support
- Communication capacity within installed scope
- Controlled optimisation
- No scope expansion
- £295/month(YOU ARE HERE)
Enhanced support
- Greater operating capacity
- More frequent optimisation review
- Priority oversight within installed scope
- Upgrade to Enhanced
Limited capacity
To preserve delivery quality, predictable behaviour, and clear oversight, we cap each region at 10 active support clients. Currently, 7 slots are filled. Support operates installed infrastructure only; if you need expanded capacity, additional processes, new channels, or broader authority, that requires a new Protocol deployment.