Post-installation support
Lightweight, done-with-you continuity for London recruitment firms: operating and governing your installed infrastructure so enquiries, mandates, partner-led follow-up, handovers, and client communications stay consistent in a high-density market — with clear boundaries, accountable oversight, approval discipline, and minimal operational disruption.
Standard Support gives London recruitment businesses the essential maintenance, optimisation, and oversight to keep enquiry handling, referral signals, dormant account prompts, and client communications stable and steadily improving — with clear ownership, traceable changes, controlled review points, and a calm operating rhythm.
Regular review and disciplined tuning so your enquiry pathway and controlled workflow layer stay reliable through transaction pressure, partner scrutiny, specialist desk movement, and uneven hiring cycles — without needing an internal automation manager.
Includes
Clear snapshots, prioritised improvements, and a traceable change log
5,000 monthly email credits to support client updates, candidate follow-ups, interview reminders, vacancy communications, and service messages — from your own brand and domain, with deliverability oversight, defined review boundaries, and simple reporting.
Supports
Consistent messaging without expanding your tool stack
Ongoing technical assistance and light-touch maintenance so your installed workflows remain secure, predictable, and easy to review — without consultants, researchers, partners, or operations leads getting pulled into settings screens during high-pressure weeks.
Response time
Typical response within 1–2 business days for standard requests
Standard Support is built for time-constrained London recruitment leaders who want their enquiry handling, mandate flow, and workflow layer to stay healthy, monitored, and steadily improving — with clear permissions, accountable decision-making, preserved judgement boundaries, and a calm operating rhythm that respects human discretion.
Select the continuity and optimisation level that fits your team size, mandate load, decision complexity, and monthly budget — with clear oversight, bounded automation, explainable routing logic, and disciplined operating boundaries.
Essential maintenance, monitoring, and optimisation for your installed workflow and communications layer — ideal for London recruitment firms that want reliability, clarity, and steady improvement without increasing operational strain or surrendering decision control.
No setup fee or long-term contract — practical month-to-month continuity with 30 days notice to change or cancel. £295 billed monthly.
Stronger continuity, clearer prioritisation, and added capacity for London recruitment firms that want tighter oversight, smoother handovers, and more reliable client and candidate communications under higher signal volume.
Includes all Standard Support features plus a tighter operating rhythm and additional communications capacity. £495 billed monthly.
Not sure which plan fits?Support exists to operate and govern what you already own — not to silently expand system authority. If you need new channels, new process architecture, new telephone protocol creation, or a wider authority footprint, that requires a new Protocol deployment.
Contact us for a practical recommendation based on team size, current infrastructure, and operational priorities across enquiries, mandate flow, candidate handling, client service, decision control, and signal visibility.
Common questions from London recruitment businesses about our Standard and Enhanced Support plans.
Our monthly optimisation is a continuity and improvement cycle for your installed workflow and communications layer. We review operational signals, identify friction points, and apply targeted adjustments to keep everything stable, controlled, and steadily improving. You receive a clear monthly summary of what we monitored, what changed, and what we recommend next — with accountability, traceability, and decision boundaries preserved. You can also book a 30-minute review call to walk through the findings with your team.
Your Standard Support plan includes 5,000 monthly email credits that refresh at the start of each billing cycle. You can use these for client updates, candidate follow-ups, mandate reminders, interview confirmations, document requests, partner-led research follow-through, and controlled sequences — all from your own brand and domain. The system includes basic templates, deliverability oversight, and simple analytics. If you need more sending capacity or run multiple desks, locations, specialist markets, or higher-volume campaigns, Enhanced Support includes 25,000 credits with unlimited sender accounts.
Enhanced Support (£495/month) is designed for teams that want a tighter operating rhythm, clearer priorities, and more capacity during busy mandate periods.
1.Prioritisation cadence:Bi-weekly sessions (vs. monthly) to respond faster to what operational signals are showing.
2.Communication capacity:25,000 monthly email credits with unlimited senders (vs. 5,000 credits) — suited to multi-desk and higher-volume teams.
3.Message consistency:Full Echo Protocol™ layer to keep key updates consistent across channels, desks, partners, and teams.
4.Early access:60-day priority access to new features and improvements.
5.Updates hub depth:100mph Wire™ Pro with more advanced authority and updates hub capabilities.
Standard Support focuses on operational reliability and steady improvement. Enhanced Support adds tighter cadence and expanded communications capacity for teams that want more control, continuity, and resilience.
Support operates installed infrastructure only. If you already own an installed workflow layer, Support can maintain, optimise, and govern it within its existing scope. If you need new channels, new process architecture, new telephone protocol creation, or a wider automation authority footprint, that requires a new Protocol deployment first. Human oversight is intentional, and approval gates remain in place where risk warrants.
Yes. Both Standard and Enhanced Support are month-to-month with no long-term lock-in. You can cancel at any time with 30 days notice. Many London recruitment firms keep Support running as an ongoing stability and oversight layer, but you stay in control of the level of continuity you want at each stage.
Yes. You can upgrade from Standard to Enhanced Support at any time, with the new rate and benefits starting from your next billing cycle. Downgrades from Enhanced to Standard are also possible with 30 days notice. Many London recruitment firms begin with Standard Support to stabilise and maintain their workflows, then move up to Enhanced when they need more communications capacity and a tighter operating cadence.
"Standard Support gives us confidence during busy mandate periods. We don’t have a large internal operations team, so knowing the system is monitored, adjusted, and documented each month reduces uncertainty. The included email credits help us keep client updates, candidate communication, and desk follow-ups consistent without adding tools. It feels calm, controlled, and practical."
Operations lead
Multi-desk recruitment business (London)
"We began with Standard Support to stabilise, then moved to Enhanced as our enquiry volume and service complexity grew. The bi-weekly sessions give us clear, practical priorities, and the messaging layer helps keep client and candidate updates consistent. It’s improved our operational readiness without removing human judgement from decisions."
Operations manager
Recruitment & training business (London)
Your controlled enquiry infrastructure is a business asset — it benefits from continuity, monitoring, and steady optimisation, not one-off fixes. Choose the Support plan that fits your team’s operating rhythm and helps protect clarity, responsiveness, judgement boundaries, and service continuity during busy mandate periods.
No long-term commitments. Adjust, upgrade, or cancel with 30 days notice as your organisation evolves.