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Standard support for London recruitment firms | Ongoing continuity & oversight | 100mph Media

Post-installation support & oversight

Standard supportControlled continuity for London recruitment firms

Lightweight, governed continuity for London recruitment firms: operation of installed workflows, human-in-the-loop oversight, and controlled enquiry support so your authority infrastructure stays reliable, explainable, and steady where opportunity density, signal noise, and decision complexity can exceed normal handling capacity—without replacing recruiter judgement.

Operate what you already own

Standard Support gives owner-led, director-led, and partner-led London recruitment firms the essential governance, monitoring, and minor optimisation needed to keep installed authority infrastructure stable, consistent, and commercially traceable—without silently expanding system authority.

Workflow optimisation

Regular review and minor parameter tuning so installed enquiry pathways, mandate handling, and follow-up workflows stay stable, explainable, and aligned with your existing desk processes in a high-density London market.

Includes

Clear snapshots & prioritised recommendations to reduce progression friction and protect recruitment continuity

Communication capacity

5,000 monthly email credits to support controlled client updates, candidate touchpoints, mandate reminders, dormant account prompts, and relationship communications—used within agreed permissions and installed scope.

Helps reduce

Fragmented messaging and missed second-order relationship signals across busy London desks

Technical support

Ongoing assistance and light-touch maintenance so installed workflows, approval gates, tracking surfaces, and routing logic remain reliable and traceable—without your consultants getting stuck in tooling friction.

Response time

Typical response within 1–2 business days for standard requests

Protect continuity

Standard Support is built for recruitment leaders who need installed systems to stay monitored, bounded, and steadily improving—without adding pressure during hiring spikes, consultant overload, candidate drop-off risk, procurement scrutiny, or irregular demand cycles across London markets.

Workflow optimisation detail

  • Operational analysis:Regular review of the signals that matter—from enquiry flow and response consistency to mandate progression, candidate communications, routing behaviour, and hand-off integrity
  • System tuning:Focused adjustments to improve stability, reliability, and controlled opportunity progression—without black-box behaviour or widened automation authority
  • Detailed reporting:Plain-language summaries so leadership can see what’s working, what’s creating friction, what changed, and why
  • Issue resolution:Proactive identification and fixing of issues before they interrupt enquiry handling, mandate flow, follow-up, or day-to-day desk workflows
  • 30-minute review:Optional review call to walk through signals, boundaries, permissions, and next steps with your leadership, partners, or operations team

Email credits detail

  • 5,000 monthly credits:A simple allowance that refreshes each billing cycle for controlled updates, client communications, candidate touchpoints, and permissioned workflow messages
  • Basic templates:Pre-designed layouts for common recruitment needs like mandate updates, dormant account prompts, candidate reminders, referral follow-ups, and client communications
  • Deliverability oversight:Monitoring to help keep messages reliably reaching inboxes rather than being lost, filtered, or weakened by poor sending discipline
  • Basic analytics:Open rates, click tracking, and simple performance data so you can review what is resonating with clients, candidates, and referral sources
  • Standard campaign tools:List management and segmentation so you can communicate appropriately with clients, candidates, hiring partners, and relationship groups

Technical support detail

  • System maintenance:Regular updates and preventative checks to keep installed infrastructure stable, bounded, and well-governed
  • Issue resolution:Troubleshooting and problem solving when an installed workflow, form, tracking surface, or routing step isn’t behaving as expected
  • Security monitoring:Ongoing checks designed to support safe operation and protect commercially sensitive candidate and client information to a professional standard
  • Basic adjustments:Minor modifications as needed to keep enquiry flows, pages, and journeys aligned with your current London recruitment priorities without expanding scope
  • Support channel access:Direct line to our support team via email for questions, fixes, and quick checks

Additional benefits

  • 100mph Wire™ maintenance:Keeping your announcements hub tidy, updated, and aligned with your latest mandates, market notes, placements, and business updates
  • Reduced tech sprawl:One governed operating system and support layer instead of a patchwork of tools, lists, inboxes, and hand-offs
  • Basic analytics dashboard:Key signals at a glance so leadership can review reliability without digging through multiple systems
  • Data handling discipline:Support designed to encourage restrained, permissioned operation around sensitive candidate, client, and commercial information
  • Month-to-month flexibility:Practical continuity that can scale up or down as your desk workload, mandate flow, and leadership capacity change

Choose your support plan

Select the continuity and governance level that fits your desk structure, mandate flow, and the operational discipline you want around visibility, trust, decision boundaries, and accountability.

Most popular

Standard support

Essential maintenance, monitoring, and governance for installed London recruitment infrastructure—ideal for owner-led agencies, specialist desks, and boutique teams that want steady reliability, clearer oversight, and controlled operation through busy periods.

£295/month

£295 billed monthly

No setup fee or long-term contract—practical, month-to-month continuity with 30 days notice to change or cancel

  • Monthly optimisation and operational reviews within installed scope
  • 5,000 monthly email credits included
  • Email-based technical support (typical response 1–2 business days)
  • Basic analytics dashboard for simple, at-a-glance reporting
  • 100mph Wire™ basic maintenance for your announcements hub
  • System security monitoring for added assurance
Get standard support
Recommended

Enhanced support

Strategic continuity, stronger coordination, and advanced features for London recruitment firms that want greater consistency across communications and more controlled capacity during busy mandate cycles—without drifting into autonomous, black-box systems.

£495/month

£495 billed monthly

Includes all Standard Support features plus expanded strategic support and additional communication capacity

  • Bi-weeklyintelligence sessions focused on priorities, bottlenecks, escalation signals, and next moves
  • 25,000monthly email credits with unlimited senders for multi-desk or multi-brand recruitment teams
  • FullEcho Protocol™content multiplication layer so each key asset is amplified across multiple channels with clear boundaries
  • 100mph Wire™Prowith advanced authority and announcements features
  • Priority support (same-day response for most requests)
  • 60-day early accessto new features and improvements in the 100mph Online Operating System™
Get enhanced support

Not sure which plan fits?Support exists to operate and govern what you already own — not to silently expand system authority. Expansion beyond installed processes, channels, or telephone protocols requires a new Protocol deployment.

Contact us for a practical recommendation based on your desk structure, current infrastructure (CRM/email/forms/WhatsApp/scheduling), installed workflow scope, and workload patterns across the year.

Frequently asked questions

Common questions from London recruitment firms about our Standard and Enhanced Support plans.

Monthly optimisation scope

Our monthly optimisation is a continuity and improvement cycle for your installed recruitment operating system. We review performance data, spot friction points, and make targeted adjustments to keep everything stable, controlled, and more consistent. You’ll receive a clear monthly summary of what we monitored, what we changed, and what we recommend next, plus the option to book a 30-minute review call to walk through signals, boundaries, permissions, and next steps with your team.

Email credits usage

Your Standard Support plan includes 5,000 monthly email credits that refresh at the start of each billing cycle. You can use these credits for newsletters, mandate updates, dormant account prompts, candidate reminders, referral follow-ups, or controlled automated sequences within agreed boundaries—all from your own brand and domain. The system includes basic templates, deliverability oversight, and analytics. If you need more sending capacity or run multiple desks or brands, our Enhanced Support plan includes 25,000 credits with unlimited sender accounts.

Plans comparison

Enhanced Support (£495/month) is designed for recruitment firms that want to move beyond basic continuity and add more controlled capacity across communications and content distribution.

1.Strategic intelligence:Bi-weekly sessions (vs. monthly reviews) so we can respond faster to what the signals are showing.
2.Communication capacity:25,000 monthly email credits with unlimited senders (vs. 5,000 credits)—useful for multi-desk or multi-brand recruitment teams.
3.Content multiplication:Full Echo Protocol™ content multiplication layer to re-use key assets across more channels with clear boundaries.
4.Early access:60-day priority access to new features and improvements.
5.Announcements hub:100mph Wire™ Pro with more sophisticated authority and announcements capabilities.

Standard Support focuses on operational reliability and steady improvements within installed scope. Enhanced Support adds more hands-on guidance and expanded capacity for firms that need stronger consistency through busy hiring periods.

Protocol ownership requirement

Support exists only after Protocol ownership. It operates and governs installed infrastructure; it does not create new infrastructure, add new telephone protocols, expand automation authority, or introduce net-new process architecture. If you don’t yet have an operating system in place, we’ll typically recommend starting with a Protocol deployment to establish the core infrastructure first, then layering Support on top. For link resolution and technical integrity, 100mph Media may add or correct IDs, and only IDs, where needed so internal hash links resolve correctly without changing structure, layout, section order, or copy hierarchy.

Contract length

Both our Standard and Enhanced Support plans are month-to-month with no long-term lock-in. You can cancel at any time with 30 days notice. Many London recruitment firms keep Support running as an ongoing stability and risk-reduction layer, but you stay in control of the level of continuity you want at each stage.

Upgrade or downgrade

Yes. You can upgrade from Standard to Enhanced Support at any time, with the new rate and benefits starting from your next billing cycle. Downgrades from Enhanced to Standard are also possible with 30 days notice. Many recruitment firms begin with Standard Support to stabilise and protect continuity, then move up to Enhanced once they want more structured guidance and expanded communication capacity.

What clients say

"The Standard Support plan gives us confidence in continuity. We don’t have a large internal operations team, so knowing the system is monitored and refined each month helps us stay consistent across enquiries, candidate touchpoints, and client communications. The email credits reduce tool sprawl, and the reporting is clear enough for leadership to review without chasing details."
AL

Amina L.

Operations lead, London recruitment firm

"We started with Standard Support to stabilise our enquiries and relationship communications, then moved to Enhanced when we needed more structured capacity across multiple desks. The bi-weekly sessions keep priorities clear, and the Echo Protocol helps us re-use key content in a controlled way, without adding pressure to consultants."
MO

Mohammed O.

Director, multi-desk London recruitment operator

Ready for continuityWithout surrendering control

Your authority infrastructure is an asset—it needs continuity, monitoring, and governed operation, not uncontrolled autonomy. Choose the Support plan that gives your London recruitment firm stronger operational resilience, clearer oversight, and better signal control, without adding administrative overhead.

No contracts or long-term commitments. Adjust, upgrade, or cancel with 30 days notice as your operational needs evolve.