Post-installation support layer
Lightweight, done-with-you continuity for London recruitment firms: ongoing optimisation, human oversight, and controlled communication capacity so your installed enquiry infrastructure stays reliable, traceable, and steadily improving — without adding pressure during high-density opportunity flow, desk overload, referral surges, procurement scrutiny, or partner-led decision bottlenecks.
Standard Support provides essential maintenance, optimisation, and oversight to keep your installed recruitment workflow system stable, consistent, and safely governed — especially when consultants are handling inbound enquiries, referral signals, dormant account reactivation, candidate updates, client follow-up, PSL continuity, and mandate progression across multiple London recruitment markets.
Regular reviews and careful tuning so your installed recruitment workflow system stays stable, consistent, and aligned with governance boundaries — without requiring an internal specialist to manage routing logic, follow-up paths, permissions, review points, and escalation discipline across a signal-dense London operating environment.
Includes
Clear snapshots and prioritised improvement recommendations
5,000 monthly email credits to support approved candidate updates, client follow-up, dormant account communications, referral prompts, and mandate progress notices — sent from your own brand and domain, without extra tooling sprawl, opaque automation, or unpredictable add-ons.
Supports
Routine communications with simpler tooling overhead
Ongoing technical assistance and light-touch maintenance so your installed workflow layer remains reliable and current — without your team getting stuck in settings screens when attention needs to stay on clients, candidates, referrals, reputation protection, and commercial priorities.
Response time
Typical response within 1–2 business days for standard requests
Standard Support is built for busy recruitment teams that need a stable, monitored workflow system that improves steadily — supporting controlled capacity while keeping accountability, permissions, traceability, human review boundaries, and professional judgement in place.
Select the continuity and optimisation level that fits your desk structure, operating complexity, decision-control needs, and monthly budget.
Essential maintenance, monitoring, and optimisation for operational reliability — ideal for recruitment firms that want their installed enquiry infrastructure kept steady, traceable, explainable, and improving.
£295
No setup fee or long-term contract — practical, month-to-month continuity with 30 days notice to change or cancel
Strategic continuity and governed coordination for operators that want more consistency across enquiries, candidate communications, client follow-up, procurement-sensitive workflows, and multi-desk operations — while keeping control, permissions, traceability, and oversight.
£495
Includes all Standard Support features plus strategic coordination and additional communication capacity
Need a plan fit?Support exists to operate and govern what you already own — not to silently expand system authority. Our Support plans sit on top of your installed Authority OS™ infrastructure as a continuity and optimisation layer, and can also be purchased alongside a new recruitment Protocol deployment.
Contact us for a practical recommendation based on your desk count, current systems, inbound pressure, mandate flow, oversight requirements, and service priorities.
UK pricing only.
Link resolution clause: permission is granted to add or correct IDs, and only IDs, where required so internal links always resolve, without changing structure, layout, or section order.
URL changes: /recruitment-wm-uk/x-smb-wm-uk/edu-uae-sau/edu-wm-uk/smb-wm-uk/events-wm-uk/events-lon-uk/events-nw-uk/x-s-p-standard-support-checkout → /recruitment-lon-uk/x-smb-wm-uk/edu-uae-sau/edu-wm-uk/smb-wm-uk/events-wm-uk/events-lon-uk/events-nw-uk/x-s-p-standard-support-checkout; /recruitment-wm-uk/x-smb-wm-uk/edu-uae-sau/edu-wm-uk/smb-wm-uk/events-wm-uk/events-lon-uk/events-nw-uk/x-s-p-enhanced-support-landing → /recruitment-lon-uk/x-smb-wm-uk/edu-uae-sau/edu-wm-uk/smb-wm-uk/events-wm-uk/events-lon-uk/events-nw-uk/x-s-p-enhanced-support-landing.
Frequent questions from London recruitment teams about Standard and Enhanced Support.
Monthly optimisation is a continuity and improvement cycle for your installed recruitment workflow system. We review performance data, identify friction points, and make targeted adjustments to keep everything stable, consistent, and aligned with your governance boundaries. You’ll receive a clear monthly summary of what we monitored, what we changed, and what we recommend next, plus the option to book a 30-minute review call to walk through priorities with your team.
Standard Support includes 5,000 monthly email credits that refresh at the start of each billing cycle. You can use these credits for newsletters, enquiry updates, candidate communications, client notices, referral prompts, and approved automated sequences — all from your own brand and domain. The system includes basic templates, deliverability checks, and analytics. If you need more sending capacity or run multiple desks, sites or brands, Enhanced Support includes 25,000 credits with unlimited sender accounts.
Enhanced Support (£495/month) is designed for recruitment firms that want more consistent execution and tighter control — especially during busy periods.
1.More oversight:Bi-weekly operations sessions (vs. monthly reviews) so priorities stay clear as hiring cycles, mandate pressure, and decision complexity change.
2.More capacity:25,000 monthly email credits with unlimited senders (vs. 5,000 credits) — ideal for multi-desk teams.
3.Approved reuse:Full Echo Protocol™ layer to reuse approved assets across more channels with traceable decisions.
4.Early access:60-day priority access to new features and improvements.
5.Wire upgrades:100mph Wire™ Pro with more advanced authority and updates hub capabilities.
Standard Support focuses on operational reliability and steady optimisation. Enhanced Support adds more oversight, more communication capacity, and a stronger rhythm for decision-making and execution.
Support exists only after installed infrastructure is in place. You can activate Support as a continuity layer if you already have a workflow system or AI-enabled setup in place, subject to review. Support is designed to operate installed Authority OS™ infrastructure, and we can often plug into existing infrastructure where the boundaries are clear. During onboarding, we’ll review your current setup and advise how Support can maintain, optimise and gradually strengthen what you already have. If you don’t yet have a workflow system, we’ll typically recommend starting with a Protocol deployment to establish the core infrastructure first, then layering Support on top.
Both Standard and Enhanced Support are month-to-month with no long-term lock-in. You can cancel at any time with 30 days notice. Many recruitment teams keep Support running as an ongoing continuity layer, but you stay in control of the level of support you want at each stage.
Yes. You can upgrade from Standard to Enhanced Support at any time, with the new rate and benefits starting from your next billing cycle. Downgrades from Enhanced to Standard are also possible with 30 days notice. Many teams begin with Standard Support for steady continuity, then move up to Enhanced when communication volume, desk complexity, or governance needs increase.
"Standard Support gives us steadier operations. We don’t have a large internal operations team, so knowing the system is monitored and tuned each month helps us stay consistent — especially when enquiry activity and candidate updates spike. The included email credits support routine client and candidate communications without adding more tools. It’s a practical way to keep everything stable, traceable, and well-governed."
Operations lead
Multi-desk recruitment business
"We started with Standard Support for steady continuity, then moved to Enhanced when enquiry and communications volume increased. The bi-weekly sessions help us keep priorities clear, and Echo Protocol supports consistent reuse of approved content across channels with clear boundaries. For a growing recruitment firm, it’s a strong continuity layer."
Commercial lead
Growing regional recruitment firm
Your recruitment workflow system is a business asset — it benefits from continuity, monitoring, and steady optimisation, not unmanaged expansion. Choose the Support plan that fits your team’s needs for control, clarity, and reliability, with clear governance boundaries and explainable operation — without increasing cognitive load or relying on one-click automation.
No long-term commitment. Adjust, upgrade or cancel with 30 days notice as your recruitment business evolves.