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SMB Operations System | 100mph Media
🛡️ Controlled workflow active

Workflow
control layer

"Deploy controlled workflow infrastructure across your key business touchpoints. Install a governed operating layer that captures enquiries, routes follow-up, and keeps repeatable admin moving consistently — without removing human judgement. Built for accountability, visibility, and clear escalation boundaries for growing West Midlands SMBs."

Controlled deployment protocol

1

Enquiry control

Structured workflows across Website, WhatsApp, Facebook & Instagram — capturing inbound enquiries, routing requests, and supporting customer communications with controlled handovers, clear permissions, and documented escalation paths.

2

Process control

A controlled context layer that tracks conversations, status, and next steps across channels for more consistent handling and less rework — designed for traceability, explainability, and role-based access.

3

30-day deployment window

Infrastructure build, workflow configuration, and operational handover within 30 days — aligned to your internal rules, escalation ownership, acceptable-use boundaries, and day-to-day continuity expectations.

4

Ownership & control

You retain full infrastructure ownership and operational control — designed to avoid lock-in and support clear accountability, change control, and safer AI adoption inside real business workflows.

One-time deployment

£3,500.00

No subscriptions — permanent infrastructure ownership

"Once the protocol went live, enquiry handling became more consistent and easier to oversee. Staff had clearer handovers, follow-up felt less fragile, and work moved with better visibility during busy periods."

— Operations lead, West Midlands SMB

1

Deploy workflow protocol

Secure

Control comparison

Typical automation

  • Single-channel handling
  • Basic workflow steps only
  • Limited channel visibility
  • Weak escalation control

Governed protocol

  • 4-channel workflow layer
  • Controlled routing & qualification
  • Connected channel coverage
  • Approval-gated actions where needed

Operational indicators

Enquiry response consistency: Context-dependent
Follow-up workflow stability: Context-dependent
Out-of-hours enquiry capture: Context-dependent
Capacity recovery & risk reduction: Qualitative (not guaranteed)

These are operational examples, not guarantees. Outcomes depend on context, workflows, and human-defined permissions.

Deployment allocation

This page covers installation, ownership, and controlled deployment only. Process installation is not ongoing management, and there are no hidden retainers or forced monthly commitments attached to the deployment itself. We don’t allow AI to execute sensitive actions unseen. Where risk warrants it, actions are approval-gated so you can review the exact parameters before anything runs. Once your authority infrastructure is installed, optional support tiers are available to operate, optimise, and amplify the system.

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