Continuity and control
A steady cadence of strategic guidance, controlled communication support, and premium resources that help West Midlands SMB teams stay responsive and consistent—without adding operational drag or reducing human oversight.
Enhanced Support keeps your workflow and communication system stable, optimised, and compounding—so your business sustains responsiveness, consistency, and customer confidence without building a full internal operations function. Governance is treated as practical operating discipline: clear boundaries, permissions, and accountability.
Executive-level strategic guidance every two weeks with your dedicated Authority Architect—focused on practical priorities for continuity, customer communications, and follow-up reliability without disruption. Decisions remain human-led, with clear owners and review points.
Includes
Operational clarity & controlled expansion planning
Controlled content multiplication that turns one approved update into 50+ aligned assets across your key channels—so customers, prospects, and staff receive consistent messaging with clear source-of-truth links and an audit-friendly origin point.
Reduces
Repeat drafting and comms rework across the month
Serious communication capacity with 25,000 monthly credits and unlimited sender accounts—ideal for enquiries, quote progression, customer updates, service notices, and busy-period communications.
Supports
Higher-volume comms without platform sprawl
Enhanced Support keeps your system compounding with tools, monitoring, optimisation, and amplification—built for growing businesses where continuity, permissions, traceability, and customer trust matter.
Compare the support tiers and choose the continuity + improvement cadence that fits your operating reality, with clear boundaries, accountability, and audit-friendly delivery.
| Feature | Standard Support £295/month | Enhanced Support £495/month |
|---|---|---|
| Strategic Sessions | Monthly optimisation | Bi-weekly guidance |
| Email Credits | 5,000/month | 25,000/month |
| Echo Protocol™ | ||
| Sender Accounts | Limited | Unlimited |
| 100mph Wire™ | Baseline continuity | Pro features |
| Support Response | 48-72 hours | Same day |
| Early Access to Features | 60 days early | |
| Custom Automations | ||
| Security & Maintenance | ||
| Learn More | Get Enhanced |
Continuity, clarity, and controlled momentum for growing West Midlands businesses.
Premium continuity, optimisation, and amplification—built to protect customer trust, support service continuity, and reduce operational friction within clear permissions and review points
Strategic continuity
Premium resources
Enhanced Support
No setup fee or long-term contract required.
Supports:
Capacity recovery through fewer overlapping comms tools
Supports:
Service reliability by reducing repeat drafting and manual chasing
Includes:
Strategic partnership support comparable to a fractional strategy lead
Month-to-month. Cancel anytime with 30 days notice.
"The bi-weekly sessions brought more discipline to how we communicate with customers and staff across busy periods. Our Authority Architect keeps the system stable and steadily improving, then surfaces opportunities we can act on within day-to-day realities. The Echo Protocol turns a single update into consistent, aligned content without pulling teams away from core delivery."
Amal Nasser
Head of Operations, Multi-site service group
"We moved from Standard to Enhanced Support and it made our comms and workflows more reliable during busy trading periods. The 25,000 email credits and unlimited senders let the right departments communicate without friction. The workflow tuning reduced admin drag across hand-offs, and the strategy cadence kept us focused on clear priorities instead of chasing everything."
Sara Alotaibi
Commercial Director, Multi-site business
Common questions about our Enhanced Support plan.
Your bi-weekly strategic sessions are executive-level briefings with your dedicated Authority Architect. These 45-minute sessions focus on continuity risks, customer messaging clarity, and practical improvement opportunities you can implement without disruption. Your Architect reviews your authority metrics, category signals, and content performance, then provides specific next steps with clear owners and review points to keep momentum compounding—without removing human judgement or introducing black-box decision-making.
The Echo Protocol™ is our content multiplication system that works in
three phases:
1.
Creation:
You publish an approved announcement or update through your 100mph Wire™
Pro press room.
2.
Multiplication:
Assets are generated into 50+ aligned variations for different platforms
and contexts, maintaining your approved messaging and boundaries.
3.
Distribution:
These assets are published across multiple channels, all citing your original
press room as the authoritative source.
This supports consistency and reduces staff drafting load each month,
while performance is tracked so you can improve what happens next, with
clear accountability and an audit-friendly source of truth.
With 25,000 monthly email credits, you can run multiple business-friendly
communication streams at once. For context, here's what you could potentially
do:
• Send a monthly customer newsletter to 5,000 contacts (5,000 credits)
• Run a 4-email enquiry follow-up sequence to 2,000 prospects (8,000 credits)
• Send service updates or operational notices to 2,000 customers (2,000
credits)
• Run two milestone campaigns to 3,000 contacts (6,000 credits)
• Support reminders and transactional messages across the month (4,000
credits)
Plus, with unlimited sender accounts, different departments or team members
can send from their own identities without additional cost.
Enhanced Support works seamlessly with our Starter and Growth Pilot foundations,
and you can purchase it as a standalone service if you already have established
communications and systems in place. During onboarding, your Authority
Architect will assess what you’re currently running to establish a baseline
and identify high-leverage optimisation and amplification opportunities,
with clear boundaries and review points.
If you don't yet have an authority system, we recommend pairing Enhanced
Support with either our Starter Pilot (£1,185) or Growth Pilot (£3,500)
to establish your foundation first, as this will maximise the value you
receive from the strategic sessions and Echo Protocol™.
Your dedicated Authority Architect will be assigned based on your specific
business context and operational needs. All Authority Architects have extensive
experience in positioning, authority compounding, and practical planning
with governance and oversight in mind. You'll maintain the same Architect
for continuity throughout your partnership, though they may occasionally
bring in specialists for specific needs.
This relationship is designed to function similar to having a fractional
strategy lead focused on operational clarity and consistency. You'll receive
a formal introduction email with your Architect's background, expertise,
and contact information within 48 hours of activating Enhanced Support.
Enhanced Support operates on a month-to-month basis with no long-term
commitment required. You can cancel at any time with 30 days notice. Many
clients continue long-term to maintain consistency and avoid stagnation,
but we don't lock you into extended contracts.
If you're interested in a discounted annual commitment, please contact
us for special pricing options.
Partner with our Authority Architects to keep your visibility, trust, and customer confidence compounding—while your teams stay focused on delivery, sales, and operations.
UK pricing only. No contracts or long-term commitments. Cancel anytime with 30 days notice.