Continuity and control
A governance-first strategic cadence, communications amplification, and premium resources that help West Midlands SMBs stay consistent and responsive—without increasing admin drag or weakening accountability.
Enhanced Support helps growing businesses keep enquiries, follow-up, communications, and visibility consistent—so control and professionalism compound while decisions remain reviewable, accountable, and aligned to the way your business actually works. Support exists to operate and govern what you already own — not to silently expand system authority.
Leadership-level strategic guidance every two weeks with your dedicated Authority Architect—focused on enquiry handling, follow-up consistency, and operational priorities that fit real workload constraints.
Includes
Clear priorities and practical next steps
Communications multiplication that turns one approved update into a library of channel-ready assets—supporting consistent follow-up and clearer messaging without drifting away from the source version.
Supports
Less admin drag during busy periods
High communication capacity with 25,000 monthly credits and unlimited sender accounts—suited to follow-up, quote requests, appointment reminders, and multi-team customer communications with clear ownership and roles.
Supports
Consistent outreach within clear boundaries
Enhanced Support helps growing businesses keep control and responsiveness compounding with monitoring, optimisation, and communications amplification—designed for operations-heavy environments where visibility, accountability, and business continuity matter.
Compare the support tiers and choose the continuity and strategic cadence that fits your operating environment.
| Feature | Standard Support £295/month | Enhanced Support £495/month |
|---|---|---|
| Strategic Sessions | Monthly Optimisation | Bi-Weekly Guidance |
| Email Credits | 5,000/month | 25,000/month |
| Echo Protocol™ | ||
| Sender Accounts | Limited | Unlimited |
| 100mph Wire™ | Baseline Continuity | Pro Features |
| Support Response | Standard Response Window | Priority Response |
| Early Access to Features | 60 Days Early | |
| Custom Automations | ||
| Security & Maintenance | ||
| Learn More | Get Enhanced |
Continuity, control, and strategic momentum for growing businesses that need clearer follow-through and safer AI adoption.
Premium continuity, optimisation, and communications amplification for compounding operational control
Strategic Continuity
Premium Resources
Enhanced Support
Month-to-month pricing with no long-term lock-in.
Supports:
Operational resilience through consistent communications capacity
Supports:
Capacity recovery by reducing repetitive drafting and coordination friction
Includes:
Strategic partnership support comparable to a fractional strategy lead
Month-to-month. Cancel anytime with 30 days notice.
"The bi-weekly strategy sessions changed how we prioritise during busy trading periods. Our Authority Architect keeps everything steady and aligned—then surfaces opportunities we can actually act on without losing oversight. The Echo Protocol supports consistent customer and partner communications without pulling us away from delivery."
Robert Hamilton
Director, multi-site service business
"We upgraded from Standard to Enhanced Support and it improved our ability to communicate consistently across teams. The higher email credit allocation and unlimited senders let departments work within clear roles, and the workflow optimisations reduced admin drag. The strategy cadence helped us focus on what mattered most during busy periods."
Michelle Patterson
Operations and communications lead
Common questions about our Enhanced Support plan.
Your bi-weekly strategic sessions are leadership-level briefings with your dedicated Authority Architect. These sessions focus on positioning clarity, communications consistency, operational resilience, and accountable prioritisation. Your Architect reviews your visibility and engagement signals, then provides specific next steps that fit your operating context and approval structures.
The Echo Protocol™ is our communications multiplication system designed
to support consistency across channels while preserving review and accountability:
1.
Source:
You publish an approved announcement or update through your 100mph Wire™
Pro hub.
2.
Multiplication:
The system produces a library of channel-ready variations that keep core
messaging consistent and traceable.
3.
Distribution:
Assets are scheduled and published across multiple channels, each referencing
the original hub entry as the source of truth.
This approach prioritises control, alignment, and explainability—so communications
stay coherent during busy periods without relying on black-box autonomy.
With 25,000 monthly email credits, you can run multiple business-appropriate
communication streams at once. For example:
• Enquiry follow-up and callback reminders
• Quote requests, quote progression, and appointment confirmations
• Customer updates, service notices, and internal handover messages
• Multi-site or multi-team communications from different sender identities
• Ongoing follow-up across prospects, customers, and partner contacts
Volumes vary by business and cycle—but the key benefit is removing platform
limits while keeping sender ownership and accountability clear.
Enhanced Support works seamlessly with our Starter and Growth Pilot foundations,
and you can purchase it as a standalone service if you already have a workflow
and communications stack in place. During onboarding, your Authority Architect
will assess what you’re currently running to establish a baseline and identify
high-leverage optimisation and amplification opportunities—within your
existing judgement and approval structures.
If you don't yet have a stable operating system, pairing Enhanced Support
with our Starter Pilot (£1,185) or Growth Pilot (£3,500) can help establish
the foundation first.
Your dedicated Authority Architect will be assigned based on your sector
and strategic needs. All Authority Architects have extensive experience
in market positioning, operational clarity, and practical planning. You'll
maintain the same Architect for consistency throughout your partnership,
and they may bring in specialists when needed for specific objectives.
You’ll receive a formal introduction email with your Architect's background,
expertise, and contact information after activation.
Enhanced Support operates on a month-to-month basis with no long-term commitment required. You can cancel at any time with 30 days notice.
Partner with our Authority Architects to keep enquiries, communications, and visibility consistent—while your teams retain control, accountability, and professional judgement.
No contracts or long-term commitments. Cancel anytime with 30 days notice.