Monthly support
Lightweight, done-with-you continuity for UAE and Saudi education organisations: ongoing optimisation, hands-on support, and built-in email capacity so your admissions enquiries, application journeys, and parent/student communications stay consistent — with clear boundaries, accountable oversight, and minimal operational disruption.
Standard Support gives education teams the essential maintenance, optimisation, and oversight to keep admissions enquiries, application progression, and stakeholder communications stable and steadily improving — with clear ownership, traceable changes, and a calm operating rhythm.
Regular review and disciplined tuning so your admissions and communications layer stays reliable through peak cycles (enrolment, term starts, examinations) — without needing an internal digital operations lead.
Includes
Clear snapshots, prioritised improvements, and a traceable change log
5,000 monthly email credits to support parent/student updates, admissions follow-ups, document requests, and service messages — from your own brand and domain, with deliverability oversight and simple reporting.
Supports
Consistent messaging without expanding your tool stack
Ongoing technical assistance and light-touch maintenance so your workflows remain secure, predictable, and easy to audit — without your team getting pulled into settings screens during admissions peaks.
Response time
Typical response within 1–2 business days for standard requests
Standard Support is built for time-constrained education teams that want their admissions and communications layer to stay healthy, monitored, and steadily improving — with clear permissions, accountable decision-making, and a calm operating rhythm that respects institutional judgement.
Select the continuity and optimisation level that fits your team size, admissions load, and monthly budget — with governance-forward oversight and clear operating boundaries.
Essential maintenance, monitoring, and optimisation for your admissions and communications layer — ideal for education teams that want reliability, clarity, and steady improvement without increasing operational strain.
No setup fee or long-term contract — practical month-to-month continuity with 30 days notice to change or cancel. £295 (approx. AED 1,350–1,500 / SAR 1,400–1,650). Local-currency figures are estimates for convenience only. Please check current exchange rates for AED/SAR pricing at the time of purchase.
Stronger continuity, clearer prioritisation, and added capacity for education teams that want tighter governance, smoother handovers, and more reliable stakeholder communications at scale.
Includes all Standard Support features plus a tighter operating rhythm and additional communications capacity. £495 (approx. AED 2,250–2,550 / SAR 2,350–2,750). Local-currency figures are estimates for convenience only. Please check current exchange rates for AED/SAR pricing at the time of purchase.
Not sure which plan fits? Our Support plans sit on top of your existing systems as a continuity and optimisation layer, and can also be purchased alongside a new Starter Pilot or Growth Pilot package.
Contact us for a practical recommendation based on team size, current infrastructure, and operational priorities across admissions, IT, and student services.
Common questions from UAE and Saudi education teams about our Standard and Enhanced Support plans.
Our monthly optimisation is a continuity and improvement cycle for your admissions and communications layer. We review operational signals, identify friction points, and apply targeted adjustments to keep everything stable, controlled, and steadily improving. You receive a clear monthly summary of what we monitored, what changed, and what we recommend next — with accountability and traceability. You can also book a 30-minute review call to walk through the findings with your team.
Your Standard Support plan includes 5,000 monthly email credits that refresh at the start of each billing cycle. You can use these for parent/student updates, admissions follow-ups, document checklists, and controlled sequences — all from your own brand and domain. The system includes basic templates, deliverability oversight, and simple analytics. If you need more sending capacity or run multiple campuses or programmes, Enhanced Support includes 25,000 credits with unlimited sender accounts.
Enhanced Support (£495/month) is designed for teams that want a tighter
operating rhythm, clearer priorities, and more capacity during peak periods.
1.
Prioritisation cadence:
Bi-weekly sessions (vs. monthly) to respond faster to what operational
signals are showing.
2.
Communication capacity:
25,000 monthly email credits with unlimited senders (vs. 5,000 credits)
— suited to multi-campus and multi-programme teams.
3.
Message consistency:
Full Echo Protocol™ layer to keep key updates consistent across channels
and stakeholders.
4.
Early access:
60-day priority access to new features and improvements.
5.
Updates hub depth:
100mph Wire™ Pro with more advanced authority and updates hub capabilities.
Standard Support focuses on operational reliability and steady improvement.
Enhanced Support adds tighter cadence and expanded communications capacity
for teams that want more control and resilience.
No. You can activate our Support plans as a standalone continuity layer if you already have systems in place. Support is built to work alongside our Starter and Growth Pilot packages, but we can usually plug into existing infrastructure. During onboarding, we’ll review your setup and advise how Support can maintain, optimise, and gradually strengthen what you already have. If you don’t yet have an operating layer in place, we’ll typically recommend starting with a Pilot to establish the core infrastructure first, then layering Support on top.
Yes. Both Standard and Enhanced Support are month-to-month with no long-term lock-in. You can cancel at any time with 30 days notice. Many organisations keep Support running as an ongoing stability and risk-containment layer, but you stay in control of the level of continuity you want at each stage.
Yes. You can upgrade from Standard to Enhanced Support at any time, with the new rate and benefits starting from your next billing cycle. Downgrades from Enhanced to Standard are also possible with 30 days notice. Many education teams begin with Standard Support to stabilise and maintain their workflows, then move up to Enhanced when they need more communications capacity and a tighter operating cadence.
"Standard Support gives us confidence during admissions peaks. We don’t have a large internal digital function, so knowing the system is monitored, adjusted, and documented each month reduces uncertainty. The included email credits help us keep parent and student updates consistent without adding tools. It feels calm, controlled, and institution-ready."
Admissions lead
Multi-campus school group (UAE)
"We began with Standard Support to stabilise, then moved to Enhanced as our programmes and intakes expanded. The bi-weekly sessions give us clear, practical priorities, and the messaging layer helps keep stakeholder updates consistent. It’s improved our operational readiness without removing human judgement from decisions."
Operations manager
Higher education & training provider (Saudi)
Your admissions and communications layer is an institutional asset — it benefits from continuity, monitoring, and steady optimisation, not one-off projects. Choose the Support plan that fits your team’s operating rhythm and helps protect confidentiality, trust, and service continuity during peak cycles.
No long-term commitments. Adjust, upgrade, or cancel with 30 days notice as your organisation evolves. Local-currency figures are estimates for convenience only. Please check current exchange rates for AED/SAR pricing at the time of purchase.