Continuity and controlled signal progression
A governed support layer for organisations that already own their authority infrastructure. We begin with how the organisation currently works, where operational friction accumulates, and which decisions require human judgement. Where AI is appropriate, it provides structured operational support within defined permissions, review points, and approval boundaries.
Enhanced Support keeps installed Governed Operational Infrastructure steady, explainable, and accountable so organisations can reduce drift across requests, records, stakeholder communication, approvals, workflow progression, and internal handovers without silently expanding system authority. Repeatable work receives bounded support; unclear work is clarified before automation.
Leadership-level guidance every two weeks with your dedicated Authority Architect—focused on signal control, request-routing discipline, documented progression pathways, decision oversight, and operational stability across your installed workflows.
Includes
Signal review and stability-focused prioritisation within installed scope
Controlled communications multiplication that turns one approved update into 50+ structured assets across key channels—so customers, stakeholders, partners, and teams receive consistent messaging during active operating cycles without eroding human discretion or approval.
Supports
Reduced administrative burden during high-volume operating periods
Serious communications capacity with 25,000 monthly credits and unlimited sender accounts—useful for stakeholder updates, service notices, record reactivation, referral follow-up, and team-level communications across complex operating environments.
Helps avoid
Duplicated platform costs and fragmented relationship messaging
Enhanced Support keeps your controlled operational infrastructure working with practical monitoring, optimisation, workflow coordination, information visibility, communication support, and decision oversight—where continuity, process evidence, and accountable human judgement carry operational weight.
Compare the support tiers and choose the continuity cadence that fits your organisation's operating reality, installed scope, and oversight needs.
| Feature | Standard support£295/month | Enhanced support£495/month |
|---|---|---|
| Strategic sessions | Monthly optimisation | Bi-weekly guidance |
| Email credits | 5,000/month | 25,000/month |
| Echo protocol™ | ||
| Sender accounts | Limited | Unlimited |
| 100mph Wire™ | Baseline continuity | Pro features |
| Support response | Standard handling | Priority handling |
| Early access | 60 days early | |
| Custom automations | ||
| Security and maintenance | ||
| Learn more | Get enhanced |
Operational steadiness for organisations that value controlled messaging, explainability, information visibility, human review boundaries, decision restraint, and continuity across stakeholder communications.
Premium continuity, optimisation, and communications support for controlled enquiry infrastructure
Strategic continuity
Premium resources
Enhanced support
£495/month.
Supports:
Consolidated organisational communications capacity without adding extra platforms
Supports:
Reduced administrative friction across recurring updates and follow-up moments
Includes:
Partnership support comparable to a fractional strategy lead, within your existing approvals and installed authority boundaries
Month-to-month. Cancel anytime with 30 days notice.
"The bi-weekly sessions help us stay steady and intentional. Our Authority Architect keeps the system controlled and accountable—then surfaces priorities we can actually act on without disrupting service delivery. The Echo protocol multiplies stakeholder updates, service notices, and operational commentary into consistent communications without pulling teams away from active work."
Aisha Rahman
Operations Director, multi-team organisation
"We moved from Standard to Enhanced Support and it has made our organisational communications more consistent. The 25,000 email credits and unlimited senders let the right teams communicate without unnecessary constraints. The workflow optimisations reduce admin drag, and the strategy cadence helps keep decisions focused and accountable."
Sara Mansour
Commercial Director, specialist organisation
Common questions about Enhanced Support across varied international operating contexts.
Your bi-weekly strategic sessions are leadership-level briefings with your dedicated Authority Architect. These sessions focus on request handling, workflow progression, system stability, stakeholder communication consistency, defined escalation boundaries, and measured next steps. Your Architect reviews authority signals, operational context, and content performance, then provides practical recommendations aligned to your existing permissions, approvals, and judgement structures. Before any refinement, repeatability and ownership are confirmed; work without a sufficiently clear process is clarified before technology is adjusted.
The Echo Protocol™ is our proprietary communications multiplication system that works in three phases:
1.Creation:You publish updates through your 100mph Wire™ Pro press room.
2.Multiplication:Within defined parameters, AI provides structured operational support to produce 50+ variations for different platforms and contexts, while keeping the approved core message consistent.
3.Distribution:Following human review and approval, these assets are published across multiple channels, all citing your original press room as the authoritative source.
This creates a structured “echo” effect that supports consistent visibility, controlled progression, and relationship-led confidence, with performance visibility to inform what to refine next—within your existing oversight and approval structures.
With 25,000 monthly email credits, you can run multiple structured operational communication streams at once. Typical patterns include:
• Stakeholder newsletters and update sequences
• Request follow-up across workflow stages
• Service notices, operational updates, and workflow progression messages
• Stakeholder journeys for customers, partners, referrals, and internal teams
• Transactional messages and routine reminders across the month
With unlimited sender accounts, different roles and departments can communicate from their own identities while maintaining consistency and clarity.
Enhanced Support exists to operate and govern installed infrastructure only. Support is optional, modular, and post-deployment; it is not required to make your system work, and it does not silently expand system authority. If you need additional operational processes, channels, telephone protocols, routing authority, or net-new workflow architecture, that requires a new Protocol deployment rather than support scope creep.
Support exists to operate and govern what you already own — not to silently expand system authority.
Your dedicated Authority Architect will be assigned based on your operational operating context and strategic needs. All Authority Architects have extensive experience in positioning, authority compounding, and practical planning. You’ll maintain the same Architect for continuity, and they may bring in specialists for specific needs.
This relationship is designed to function similarly to having a fractional strategy lead focused on trust-building, signal control, and communications consistency. You’ll receive a formal introduction with your Architect’s background, expertise, and contact information after activation.
Enhanced Support operates on a month-to-month basis with no long-term commitment required. You can cancel at any time with 30 days notice. Many partners continue long-term to maintain continuity and avoid drift, but we don’t lock you into extended contracts.
If you're interested in a discounted annual commitment, please contact us for available annual pricing options.
Partner with our Authority Architects to keep workflow coordination, information visibility, stakeholder communication, and operational consistency controlled while your team stays focused on delivery within existing judgement and approval structures. Process before platform. Control before scale. Evidence before expansion. Structured automation without surrendering control.
Month-to-month. Cancel anytime with 30 days notice.