Continuity and control
A governance-first strategic cadence, communications amplification, and premium resources for organisations that already own an installed Protocol and need greater consistency, information visibility, and decision oversight as operational demand and complexity increase.
Enhanced Support operates Governed Operational Infrastructure already owned by the organisation, helping requests, workflow coordination, communications, and information visibility remain consistent. It identifies friction and approval points before recommending changes: unclear work returns to process clarification; useful automation applies only to defined, repeatable work within approved boundaries. Process before platform. Control before scale. Evidence before expansion.
Leadership-level strategic guidance every two weeks with your dedicated Authority Architect—focused on request handling, workflow progression, information visibility, and operational priorities that fit your organisation's current capacity and approval structures.
Includes
Clear priorities and practical next steps
Communications multiplication that turns one approved update into a library of channel-ready assets—supporting consistent customer, stakeholder, and referral messaging without drifting away from the source version.
Supports
Less administrative drag during periods of high demand
High communication capacity with 25,000 monthly credits and unlimited sender accounts—suited to request updates, workflow progression, stakeholder reminders, and multi-team communications with clear ownership and roles.
Supports
Consistent outreach within clear boundaries
Enhanced Support helps organisations keep control and responsiveness compounding with monitoring, optimisation, and communications amplification—designed for complex operating environments where visibility, accountability, workflow continuity, and decision boundaries matter. AI is framed as structured operational support, not autonomous authority.
Compare the support tiers and choose the continuity and strategic cadence that fits your organisation's operating environment and installed Protocol.
| Feature | Standard Support£295/month | Enhanced Support£495/month |
|---|---|---|
| Strategic Sessions | Monthly Optimisation | Bi-Weekly Guidance |
| Email Credits | 5,000/month | 25,000/month |
| Echo Protocol™ | ||
| Sender Accounts | Limited | Unlimited |
| 100mph Wire™ | Baseline Continuity | Pro Features |
| Support Response | Standard Response Window | Priority Response |
| Early Access to Features | 60 Days Early | |
| Custom Automations | ||
| Security & Maintenance | ||
| Learn More | Get Enhanced |
Continuity, control, and strategic support for organisations that need clearer follow-through, stronger information visibility, and structured operational support within defined authority.
Premium continuity, optimisation, and communications amplification for compounding operational control
Strategic Continuity
Premium Resources
Enhanced Support
Month-to-month pricing with no long-term lock-in.
Supports:
Operational resilience through consistent communications capacity
Supports:
Capacity recovery by reducing repetitive drafting and coordination friction
Includes:
Strategic partnership support comparable to a fractional strategy lead
Month-to-month. Cancel anytime with 30 days notice.
"The bi-weekly strategy sessions changed how we prioritise during busy operational periods. Our Authority Architect keeps everything steady and aligned—then surfaces opportunities we can actually act on without losing oversight. The Echo Protocol supports consistent customer, stakeholder and partner communications without pulling us away from delivery."
Robert Hamilton
Director, multi-team organisation
"We upgraded from Standard to Enhanced Support and it improved our ability to communicate consistently across teams. The higher email credit allocation and unlimited senders let colleagues work within clear roles, and the workflow optimisations reduced admin drag. The strategy cadence helped us focus on what mattered most during periods of high demand."
Michelle Patterson
Operations and communications lead
Common questions about our Enhanced Support plan. Link resolution permission: this page may add or correct IDs, and only IDs, so internal links always resolve without changing structure, layout, or section order.
Your bi-weekly strategic sessions are leadership-level briefings with your dedicated Authority Architect. These sessions focus on positioning clarity, communications consistency, operational resilience, and accountable prioritisation. Your Architect reviews your visibility and engagement signals, then provides specific next steps that fit your organisation's operating context and approval structures.
The Echo Protocol™ is our communications multiplication system designed to support consistency across channels while preserving review and accountability:
1.Source:You publish an approved announcement or update through your 100mph Wire™ Pro hub.
2.Multiplication:The system produces a library of channel-ready variations that keep core messaging consistent and traceable.
3.Distribution:Assets are scheduled and published across multiple channels, each referencing the original hub entry as the source of truth.
This approach prioritises control, alignment, and explainability—so communications stay coherent during high-demand periods without relying on black-box autonomy.
With 25,000 monthly email credits, you can run multiple organisation-appropriate communication streams at once. For example:
• Request follow-up and callback reminders
• Workflow progression, record updates, and approval confirmations
• Customer and stakeholder updates, service notices, and internal handover messages
• Multi-team communications from different sender identities
• Ongoing follow-up across customers, stakeholders, interested parties, and referral contacts
Volumes vary by organisation and workflow—but the key benefit is removing platform limits while keeping sender ownership and accountability clear.
Enhanced Support exists only after Protocol ownership. Support operates installed infrastructure only; it does not silently add new channels, new operational processes, or additional system authority. During onboarding, your Authority Architect will review what you already own, establish a baseline, and identify high-leverage optimisation and amplification opportunities—within your existing judgement and approval structures.
If you do not yet own a stable Authority OS™ deployment, the correct first step is a Protocol deployment so the foundation is installed before support begins.
Your dedicated Authority Architect will be assigned based on your operating environment and strategic needs. All Authority Architects have extensive experience in market positioning, operational clarity, and practical planning. You'll maintain the same Architect for consistency throughout your partnership, and they may bring in specialists when needed for specific objectives.
You’ll receive a formal introduction email with your Architect's background, expertise, and contact information after activation.
Enhanced Support operates on a month-to-month basis with no long-term commitment required. You can cancel at any time with 30 days notice.
Partner with our Authority Architects to keep requests, workflow coordination, information visibility, and communications consistent—while your teams retain decision oversight, human judgement, and approval control. Structured automation without surrendering control.
No contracts or long-term commitments. Cancel anytime with 30 days notice.